About the Role
The Cafe Leader position will contribute to the overall success of Wind & Unwined by embracing our mission and culture. The ideal candidate will provide excellent customer service, quality beverages, food and products, while consistently maintaining a clean, engaging environment and leading by example for other staff members.
MAIN RESPONSIBILITIES:
Assist the owners in maintaining coffee shop operating policies and standards, including providing quality beverages and food products, cash handling, maintaining proper health code practices and store cleanliness.
Deliver quality customer service to all coffee shop guests, and respond effectively to customer needs.
Complete opening and closing coffee shop procedures including cash management.
Assist with Inventory management of supplies.
Assist with scheduling when needed.
Be a mentor to our team and maintain calm demeanor during periods of high volume.
Use your creativity to assist with social media posts and creation of new menu items.
Demonstrate the ability to maintain a positive work environment through your attitude, leadership, and motivation of those around you.
Available to work flexible hours that may include early mornings, evenings, rotating weekends, nights and/or holidays.
Maintain regular and consistent attendance and punctuality.
*This position is a working lead and will be paid an base hourly wage plus tips. Wind & Unwined may provide a guaranteed minimum for this position, based on experience.
Requirements
Available to work flexible hours that may include morning, afternoons, evening and rotating weekend shifts.
Enjoy leading people and delivering excellent customer service
Ability to work cooperatively in a team environment
Excited to learn new recipes and techniques - We will train you. No experience necessary!
Dependable and great attendance!
Energetic and efficient - this is a fast paced environment
Must be at least 18 years old and willing to obtain a bartending license
Take pride in quality of work
About the Company
Wind & Unwined is a locally owned coffee and wine house located in Downtown Waupun, WI. Serving espresso, coffee, tea, smoothies, food, wine, beer and more, we offer something for everyone!